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Autodesk I am writing this letter to tell you how much ProLease has made my Lease Administration job at Autodesk easier. ProLease has dissected the real estate lease into screens so the user can enter the pertinent information from the lease easily and efficiently. The software is user friendly and the help screens are excellent guides. The report section has all of the reports that most users would need so most of the calculations that I used to do manually have disappeared. The best part of the report section is the option of being able to create your own reports and create different lease abstract reports for different situations. ProLease has an excellent staff, knowledgeable and experienced. I have enjoyed working with them because they will guide you through the process painlessly and within your time frame. I know that I can email or call them and my questions are always answered quickly and thoroughly. I have used several lease data systems and by far ProLease is the best. Gail Winant, RPA FMA Northern Trust Thanks for always being there for us, and I mean that literally. Every time we call, you are always available to answer our questions. There is no automated email response that my inquiry will be answered in 24 hours. There is not a phone mail system that requires me to press multiple keys to get to a live person. You are consistently prompt and pleasant. Happy 17th anniversary! Kathleen Bovy, Vice President Global Corporate Services Group Advisum Corporation The technical support for Prolease is exceptional! In the current marketplace, “customer service” values and delivery are often, in my opinion, questionable. But the Prolease tech support response times and knowledge of the software is first-rate.” W. Burgess, Lease Consultant Houghton Mifflin Company “Their transition team was terrific. They took the time to understand our current system and map all our current data over to ProLease without any major issues. We were pretty much up and running live on ‘day one.’” Laurie Drucker, Corporate Real Estate & Facilities First American Corporation “When I started at The First American Corporation, we were using a proprietary lease administration database that was created for us by people in our IT department. The program served a purpose in the beginning but it wasn’t very advanced and was not written by real estate people. With over 2,000 locations worldwide, we are being asked on a daily basis for all different types of information about various properties. The process of searching for information and generating reports in the old database was extremely cumbersome. We were constantly requesting updates and changes to accommodate our portfolio needs. We decided it was time to purchase a lease administration database. We went out to the market and looked at a number of different programs. After an exhaustive search, it was a unanimous decision. ProLease was the program we all wanted. Its user-friendliness was unparalleled. From the minute you log into ProLease it is extremely intuitive as to what to do. Whether you want to add a new property, search for an existing property or run a report, ProLease makes it very easy. The search and query functions allow us to get information on any property in seconds. The reporting capability allows us to cut and slice our data any way we could possibly want to see it. In addition, the key metrics ProLease provides have allowed us to get a handle on our cost per person, sq. ft. per person and set company standards throughout our portfolio. The language used on the screens is very explicit and easy to understand. The help screens are written as if someone is conversing with you. When we checked on the ProLease references, we were told by everybody that their tech support is second to none and they have proved this time and time again. Any time of day I call, I always get them on the phone or get a very quick call back. We are extremely pleased with the ProLease application as well as the professional staff that supports the application. I cannot say enough good things about them.” Tom Hood, Director of Facilities Tom Hood is the Director of Facilities at The First American Corporation, based in Santa Ana, CA. They have just over 6,000,000 sq. ft. of leased and owned properties worldwide and over 35,000 employees. Jones Day “The system is working great for us. We are fine tuning the data as we do audits of each office. It has been very helpful to have the data at my finger tips as I travel. Just yesterday, I had a call about adding space at an office and was able to check out the current lease and get back to people within an hour. Without the system it would have had to wait until I got back in Cleveland. Have not had time to think about any improvements that would make it more helpful. Hope to do that as it gets used more.” Thomas E. Hawkins, Director, Internal Auditing and Related Services Avnet “This program is awesome! I already feel that I understand all its functionality, and can do and go where I want with ease. Bob has been printing reports all day long. Each time he comes into my office with a smile on his face saying ‘look what I did.’ He feels empowered and does not have to rely on me every time he wants information. But that was the idea along with a more complete story as to what our portfolio represents. I know by now you have received this feedback from other clients. But again, I want you to know that I have a small sense of what you were trying to accomplish a long time ago, and all the work (lines of code) that went into it to make it happen. Is it perfect? No. But it's close, and it is the best Lease Administration component on the market today.” Joe Alston, Corporate Real Estate Proventure ProLease is a robust program and a key component of our Lease Administration service offering. The visibility it provides has enabled our team to add significant value across our clients’ global portfolios. Jeb Atkinson, VP Corporate Services |
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